Technical Support

Keep up with the demands of the senior housing industry. Along with the software services we provide, Move-N has created a technical support network designed to fuel business efficiency.

Talk to our Support Experts

Email us at help@move-n.com or call 817-282-7300 for support.

TECHNICAL SUPPORT

7:30 am – 6:00 pm CT

AFTERHOURS CONNECTIVITY SUPPORT

6:00 – 9:00 pm CT

Our Pledge

The Move-N support team is comprised of skilled experts who are committed to the success of your business and to resolving technical issues as promptly as possible to keep your communities on track.

Female business leader shaking hands with senior couple

Our Data Center

Move-N Software is fully data compliant. All customer-hosted products and community data are housed on servers at our HIPAA compliant Data Center.

Our Data Center provider is trusted by businesses worldwide to keep mission-critical applications up and running 24/7. They only have SSAE16 certified data centers with an uptime guarantee and offer true redundant power and multi-homed connectivity from leading Tier 1 carriers.


Female business leader talking at conference room meeting with coworkers

Key Features

  • Diesel-powered backup electrical generators

  • Multiple POEs (Point of Entry) for fiber optic, electricity, and generator inputs with n+3 redundancy

  • Multiple DS-3, OC-3, and OC-12 fiber optic connections to multiple, redundant carriers for internet connectivity

  • Security system with live monitored internal cameras

  • 24/7 secured access with key swipe entry, biometric thumbprint verifier, and a double-locking mantrap at every door within the data center and on exterior access points

  • Instant-on dry-pipe fire protection systems

  • Roof rated to F4 tornadic winds

Make the Most of Move-N

We have developed state-of-the-art software and support tools that will help you achieve rapid ROI, profitable growth, and exceptional resident care. Be sure you’re taking full advantage of these professional solutions.

Get in Touch