The data indicates strong performance in maintaining and growing the customer relationships, especially during the latest quarter (Q3 2025: July through September). Overall Census shows a solid Year-over-Year (YoY) increase of +2.19%, confirming stabilized occupancy with little to no vacancies across all service lines. This high retention is directly supported by a significant decrease in Move Outs, which dropped by an average of 20% in Q3 compared to Q2, resulting in a total YoY decrease of -25.81% . While Move Ins overall declined by -22.33% YoY, the pipeline is showing improvement. Inquiries peaked in July, stabilized in August and September, and yielded an average 18% increase in September. Initial Tours experienced continued growth throughout the third quarter. These trends indicate operational success in prospect retention and a positive turnaround in generating new business interest, as well as stabilized occupancies within communities.
